Privacy Policy — SMS Text Messaging
Effective Date: October 27, 2026
Practice: Woodlands Diagnostic Clinic, P.A. (“WDC,” “we,” “us,” or “our”)
1. SMS Text Messaging Communications
Woodlands Diagnostic Clinic, P.A. may use SMS text messaging to communicate with patients regarding their healthcare appointments and related administrative matters. These communications may include appointment reminders, appointment confirmations, scheduling updates, and requests to contact our office.
We send text messages to help patients manage their appointments and communicate with our practice. Messages will be designed to protect patient privacy and will not include unnecessary sensitive health information.
2. Consent to Receive Text Messages
Patients may provide their mobile telephone number and consent to receive text messages from WDC through registration forms, patient intake forms, appointment scheduling, our website, or other appropriate consent processes.
Consent to receive SMS text messages is voluntary and is not a condition of receiving medical care.
Patients who do not wish to receive text messages may request alternative communication methods, such as telephone calls, subject to applicable law and our communication procedures.
3. Message Frequency and Charges
Message frequency may vary depending on your appointments and communications with our practice.
Message and data rates may apply depending on your mobile carrier and wireless plan. WDC does not control charges imposed by your wireless carrier.
4. How to Opt Out of Text Messages
You may opt out of SMS text messages at any time by replying STOP to a text message from our practice.
After opting out, you will no longer receive SMS messages covered by that opt-out, except for any message permitted to confirm your request or otherwise required by applicable law. Opting out of text messages does not affect your ability to receive care from WDC.
For assistance, reply HELP if supported by our messaging service, or contact our office using the contact information provided on our website.
5. Protection of Patient Information
WDC is committed to protecting the privacy and confidentiality of patient information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), where applicable.
We take reasonable steps to limit the information included in text messages and to protect patient information from unauthorized access, use, or disclosure.
SMS text messages may be visible on your phone's lock screen, accessible to individuals with access to your device, or handled by wireless carriers and messaging service providers. Standard SMS is not necessarily encrypted end to end. Please consider these limitations when choosing to receive text messages.
Patients may contact our office to request reasonable alternative methods of communication where applicable.
6. Use and Disclosure of Mobile Telephone Numbers
We use mobile telephone numbers and related messaging information to facilitate patient communications, manage SMS consent and opt-out preferences, and support the operation of our messaging services.
We may share the information necessary to deliver text messages with service providers that assist us with appointment scheduling, patient communications, messaging delivery, or related technical services, subject to applicable privacy and security requirements.
We do not sell patients' mobile telephone numbers or SMS consent information to third parties for their own marketing purposes.
Mobile telephone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for marketing purposes.
7. Third-Party Messaging Providers
WDC may use third-party technology providers to facilitate SMS communications. These providers may process telephone numbers, message delivery information, and other information necessary to provide their services.
Such providers are expected to handle information in accordance with applicable contractual, privacy, and security requirements. Where required by HIPAA, appropriate business associate agreements will be maintained.
8. Changes to This Policy
We may update this policy periodically to reflect changes in our practices, technology, or applicable legal requirements. Updates will be posted on our website with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or our SMS text messaging practices, please contact Woodlands Diagnostic Clinic, P.A. using the telephone number or contact form listed on our website.
Woodlands Diagnostic Clinic, P.A.
Website: https://clinic.woodlandsdiagnostics.com/
Telephone: 281-863-9554